SuccessFactors AMS

Investing in a strategic cloud-based HR solution, like SAP SuccessFactors, can become the main focus, while supporting this investment post implementation, tends to be an afterthought. However, implementing the SAP SuccessFactors Application Management Services (AMS) program can help your organization avoid support challenges.

Microexcel’s three different levels of packaged application management services for SuccessFactors, makes it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.

Choose from three packaged AMS program levels:

Base

This package includes the basic services to manage the SAP SuccessFactors application support activities required to ensure the system remains up and running, to manage the day-to-day activities and support for any technical issues faced by end users.

Comfort

This package includes all the features of the Base package, plus the extended Level 2 support activities as well as some of the consulting activities. This package includes most of the activities contained in the SAP Launch (PREPARE – REALIZE – VERIFY – LAUNCH) methodology for operating SAP SF environments.

Priority

This package includes all the above features in Base and Comfort offered to manage the entire SAP SF landscape, including all activities critical to run SAP SF business processes seamlessly, and enhance the performance and stability of the SAP SF landscape