From strategy through to build
Investing in a strategic cloud-based HR solution, like SAP SuccessFactors, can become the main focus, while supporting this investment post implementation, tends to be an afterthought. However, implementing the SAP SuccessFactors Application Management Services (AMS) program can help your organization avoid support challenges.
Microexcel’s three different levels of packaged application management services for SuccessFactors, makes it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.
Choose from three packaged AMS program levels:
This package includes the basic services to manage the SAP SuccessFactors application support activities required to ensure the system remains up and running, to manage the day-to-day activities and support for any technical issues faced by end users.
This package includes all the features of the Base package, plus the extended Level 2 support activities as well as some of the consulting activities. This package includes most of the activities contained in the SAP Launch (PREPARE – REALIZE – VERIFY – LAUNCH) methodology for operating SAP SF environments.
This package includes all the above features in Base and Comfort offered to manage the entire SAP SF landscape, including all activities critical to run SAP SF business processes seamlessly, and enhance the performance and stability of the SAP SF landscape
Our packages start at 50 hours of support/month,
with flexible roll-over options
Not sure which package is right for you?
Microexcel offers the flexibility you’ve been looking for. We can start small with a pilot program and then customize a program that meets your specific needs and budget to ensure that your applications are running smoothly, and satisfaction levels of your end users are a priority.
Microexcel’s SAP SuccessFactors AMS offers more value
- Flexible: SLA adjustable to match changing service level requirements
- Better predictability: Flexible payment models
- Scalable: Delivery models can be hybrid including remote/on-site & on-shore/off-shore